Water softening is a method of removing from water the minerals that make it hard. Hard water does not dissolve soap readily. It forms scale in pipes, boilers, and other equipment in which it is used. The principal methods of softening water are the lime soda process and the ion exchange process.
In the lime soda process, soda ash and lime are added to the water in amounts determined by chemical tests. These chemicals combine with the calcium and magnesium in the water to make insoluble compounds that settle to the bottom of the water tank.
In the ion exchange process, the water filters through minerals called zeolites. As the water passes through the filter, the sodium ions in the zeolite are exchanged for the calcium and magnesium ions in the water, and the water is softened. After household softeners become exhausted, a strong solution of sodium chloride (salt) is passed through the filter to replace the sodium that has been lost. The use of two exchange materials makes it possible to remove both metal and acid ions from water. Some cities and towns, however, prohibit or restrict the use of ion exchange equipment on drinking water, pending the results of studies on how people are affected by the consumption of the added sodium in softened water.